Where Do I Go to Warranty a Mizuno Bat

General Information

What are Marucci's hours of operation?

Our hours of operation are Monday through Friday, 8am to 6pm Central time.

I am having trouble placing my order. What should I do?

Here are a couple of suggestions:

Before placing an order, please progress to sure to take over a registered account happening our site by entering an electronic mail address and creating a password.
When entering charge plate information, make sure that all charge plate and charge information matches correctly.
If the problem persists, delight contact us at 1-888-MARUCCI.

How tail I receive donated items for an event/Polemonium van-bruntiae function?

Send the event handbill and selective information to donations@maruccisports.com and we will be in contact with further information.

Order Processing and Shipping Questions

I just situated an monastic order. When can I anticipate it to ship?

Referable the intensity of orders in our yield queue up, it typically takes 2-3 weeks for our team to create your handcrafted custom wood bat. If a quicker reversal is needed, fast production for $25.00 is an option to purchase, and the bat will be created within 7 business years. The transportation time will be in addition to the production fourth dimension. To find out an estimate of the days in transit from our facility to the inalterable location, please prospect this map
If an aluminum at-bat with engraving is sequential, the order will send off within 2-3 commercial enterprise years following the lodg.
If an item with zero customization is rational, IT should ship inside 1-2 business days following the order.

I made a mistake along my order. Can I cancel or modification it once it has been submitted?

Depending along the timing and status of the order, we leave do our best to accommodate your request. Please phone call 1-888-MARUCCI (1-888-627-8224) during our normal line of work hours (Monday-Friday 8am-6pm CST), and a customer service allegorical would be happy to assist with the position. Any product that has already been customized in the production process will not be suitable for changes.

Product Inquiries

My CAT6 hit the ground and made a weird sound, do I need to direct it in for warranty?

The rubber harmonic moistener within the knob of the CAT6 will amount secured in place straight from production and subsequently a hardly a hits with a CAT6 the rubber harmonic dampener will loosen a tiny bit within the knob shell. Once the rubber harmonic dampener loosens to its engineered state the technology really starts to take burden. Having the no-good harmonic dampener slightly loose within the thickening of the lick allows the unwanted sting and vibrations to personify transferred and absorbed with the rubber material the harmonic dampener is constructed out of.

Being that the prophylactic harmonic dampener is slenderly loose inside the knob casing of the CAT6 a different type of secure is produced when/if the pommel of the thrash it tapped or hits the ground in some way. This is completely normal for the Cat6 bank line of bats. The rationality you hear that particular safe is because the vibration-reducing damper is absorbing and housing all of the vibrations that are being produced in the clobber, in turn producing this deadening sound. This is average and is in fact, applied science busy.

What is BBCOR?

BBCOR stands for Bat-Ball Coefficient of Restitution. The ruling went into effect for college on January 1, 2011 and for high on January 1, 2012. A BBCOR thrash is a big barrel bat that measures 2 5/8" with a negative 3 ounce difference from the duration of the cricket bat and is made by an approved flutter licensee. The BBCOR mark must be permanently stamped on the bat for casual recognition.

The BBCOR approved bats range from 31 inches to 34 inches in distance and are required for play at the senior high school and college levels.

What is BPF?

BPF stands for Lick Performance Factor. The BPF definitive measures how fast a ball can come off the bat. The ruling for USSSA 1.15 BPF certification went into effect on January 1, 2012 for whol youth and senior league bats (some belittled and big barrel) to be used in USSSA fun. The USSSA 1.15 BPF, just like the BBCOR stamp, must be permanently stamped along the chiropteran for easy recognition.

What is a professional cut wood bat?

When a big leaguer orders bats from us, those bats are handcrafted to his exact specifications, or his favored cut. Even so, thither are instances when these cuts come not meet that player's precise specifications of length, weight, balance point, handle or knob shape, etc. and that bat is pulled from that player's order and is sold Eastern Samoa a "Professional Cut." These around the bend have no defects and are non thoughtful "blem" bats; they simply did not friction match what the player requested.

For instance, a player orders a 32 oz. bat, but the cut came tabu at 32.2 oz. That bat is pulled from that histrion's order and oversubscribed as a Professional Cut.

These loco are still the highest timbre wood, but only can be specified by color and length (not model).

What is the difference between ash and maple?

We offer deuce types of Natalie Wood bats: ash and maple. Ash is a soft, open grain wood. Indentions will occur with an ash tree bat; however, these indentions are normal and leave not affect the bat's overall performance. Ash tree bats will also tend to flake with stepwise habituate. "Flaking" occurs when the open grains of the ash start to rip apart, therefore causation the wood to look like it is flaking murder. If you are opposed to the "flaking" and open grains of the ash kookie, please consider the maple bat, which is a much harder, closed grain woods.

Tin I buy in bulge for my team?

To see if a team qualifies for a team deal, please contact teamsales@maruccisports.com for pricing. Wood bats can embody purchased in bat bundles online, which include 3-12 wood bats at a discounted price.

Warranty and Returns Information

What products are entitled for a warranty replacement?

Marucci Sports offers a warranty policy on our Pro Model and Custom Pro wood bats; and our Al and composite bronze around the bend. We do not currently offer a warranty policy on our apparel, accessories, or former products.

How can I send my aluminium bat in for warranty?

Visit https://warranty.maruccisports.com, review the Terms and Conditions on the featured page, and complete the Return Authorization Form at the bottom of the screen. Please follow the rest of the instructions as specific along the form.

Execute I pay for the shipping to return the bat to Marucci Sports?

As part of the warranty policy, the customer covers the shipping cost to Marucci, and we will cover the shipping back to the customer.

Can you expedite the shipping back to Pine Tree State for my warrantee bat?

Marucci covers the price for UPS ground shipping, just if an upgraded shipping method is needed, we offer expedited shipping for a bung. Please email warranty@maruccisports.com for more information.

When will my drub arrive?

Once the bat has been conventional, our warrant team will either ship a replacement clobber Beaver State contact the customer for further clarification inside 3-5 occupation years. Once the refilling bat has shipped, an email with your UPS tracking count wish be sent. Visit www.ups.com to track the dispatch.

Do you offer a warranty on wood bats?

Marucci Sports now offers a indefinite-time 30-day guarantee on all Pro Model and Custom Pro Wood Bats. The warrantee is included with purchase of kooky from https://maruccisports.com. If nutty are purchased elsewhere, client must register his Oregon her bat at https://warranty.maruccisports.com inside 7 days of purchase. Customers manage not need to cross-file bats purchased from maruccisports.com.

How long is the warranty on aluminium loco?

We go a 12-month warranty from the see of purchase. For more information delight jaw our warrant and returns Page.

Can I request a different size for my alternate bat?

Our warranty insurance permits a direct replacement bat in the same sizing and same color. You can postulation a different size or color, but we cannot guarantee that you testament receive a different style than what you originally purchased. We will do our better to accommodate your clobber preference.

Will I get the same engraving connected my new warranty bat?

Yes, the same engraving that was on the original thrash will be engraved.

What is sun-drenched low the warranty?

The Marucci Factory Guarantee on metal bats covers the pursual terzetto items only:

Bats with severe dents that resulted from normal use and occurred within i year from the date of leverage.
Bats featuring geophysics cracks that resulted from normal use within one year from the date of purchase.
Bats with tarnished end caps or knobs that occurred inside one year from the appointment of purchase.

Are rouge chips covered under the warranty?

Our warranty does not cover paint chips since these result from normal use and do non move the performance of the bat.

Dismiss I exchange my bat?

If the metal bat was purchased at magento.maruccisports.com, it may beryllium exchanged within 90 days from the date of purchase. Bats must be new, unaccustomed, in their daring packaging, and include proof of purchase. Marucci leave non exchange some engraved or in use bats. If the customer wishes to rally the bat for a different priced bat, the customer will either pay or be refunded the difference in price between the two bats. Replacement product on exchanges will be shipped within 7 business days.

If the product was not purchased directly from Marucci, the customer bequeath need to contact the place of purchase regarding their return and exchange insurance.

Can I return my bat for a refund?

If you purchased an unengraved aluminum bat from magento.maruccisports.com, the cricket bat must be returned within 30 days of buy out date in order to follow bailable for a refund. The bat should be new, unused, in the original packaging, and must include a proof of buy out or receipt. Marucci will issue a refund to your credit card within 10 business days from the date we receive the cricket bat. Refunds will amount to the cost of the product minus the original cargo ships fee and a $9.99 restocking fee.

If the bat was not purchased from Marucci product from magento.maruccisports.com, the customer will need to physical contact the pose of purchase regarding their return and exchange policy.

I ordered from Canada. What will I have to pay upon delivery?

Canada Customs requires Canadian River recipients to pay up practical duties and taxes on for each one shipment entry Canada. These charges May include PST, GST, HST, duties and other taxes of goods (e.g. excise). A brokerage fee is also charged to process shipments and present the requisite customs paperwork to Canada Custom happening the importer's behalf. Marucci Sports has paid for only the shipping price for your order.

Your order will be shipped under UPS's e-Tailer Brokerage firm Program (eBP), where eligible shipments imported into Canada for not-commercialised purposes and valued under CAD$ 200 shipped via UPS Standard service are subject to a reduced brokerage fee of CAD$ 10, plus whatsoever practical duties and taxes. Shipments valued at CAD$200 and above and/or being foreign to Canada for commercial purposes and/or guinea pig to specialized clearance may incur extra fees.

Please exist aware that UPS will request defrayment of these charges at the time of delivery. You have the ability to birdcall UPS ahead of time (1-800-742-5877) to pay these charges, eliminating the need for payment connected delivery.

I purchased a helmet or non-personalized fielding glove. What is the Pro-Fit Guarantee?

The Favoring-Gibe Guarantee is a 30-day zero questions asked return on helmets and non-personalized Henry Fielding gloves. It allows our customers to see if they like the fit of the helmet or break in of the mit. The 30 day period starts on the day the product is received. Please contact our customer service team for selective information on returning the item.

Do you offer tours of your manufacturing facility?

Tours are offered during normal business hours. Please e-mailtours@maruccisports.com for availability.

Where Do I Go to Warranty a Mizuno Bat

Source: https://maruccisports.com/faq/