Why I Cannot Upload to Google Play Music

Google Play Music is a streaming app and music player that features over 35 million songs, which is impressive compared to a lot of other music streaming apps out there. A paid monthly subscription not only gets you lot consummate access to the entire portfolio, but y'all tin also take reward of a YouTube Carmine membership forth with it. Of course, if yous aren't looking for a streaming service, the Play Music app is a solid music player besides, for you lot to enjoy any music that y'all have stored on your device. If you are looking for a music player and streaming service combo, the Google Play Music app is a great option.

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Notwithstanding, as is often the case with a lot of apps that are available, Google Play Music is not without its bug. To aid yous out, we've rounded up some of the common problems faced past Play Music users, and offer potential solutions and workarounds to address them.

Disclaimer: Not every user will come across these issues, peculiarly if you brand sure to continue the app updated regularly.


Trouble #i – Duplicate tracks

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A lot of users take come across indistinguishable tracks that have been saved to their Google Play Music, particularly when they have synced their music from iTunes.

Potential solutions:

  • Unfortunately, the Play Music app doesn't have a way to identify and delete duplicate tracks, and then the simply workaround is to delete the unabridged collection and re-upload it. Make sure that doubles aren't already present in the library, then re-upload it.
  • There is a workaround available that was created by a Reddit user, and you tin can find the footstep-by-step guide here. Proceed in mind that technical know-how is definitely recommended if you are planing to follow this route.

Problem #2 – Payment bug

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You may accept come across error messages stating that the payment has been declined, cannot be processed, or that the carte du jour is "not eligible," either when setting up the subscription for the first time and when renewing information technology.

Potential solutions:

  • You tin can endeavour standard steps like removing and re-adding the payment method of Google Payments, make sure the card information is correct, or try another payment method. If you are card is getting declined in the Play Store but working everywhere else, you may need to contact your bank or Google to find out what the outcome is.
  • For a lot of users, restarting the app and Play Store seems to accept worked. First go to Applications (or Apps or Application Manager, depending on the device) in the Settings card and scroll downwardly to Google Play Store. Then tap on "Force End." And then tap on "Storage" and tap on "Clear Cache" then "Clear Data." On some devices, y'all may find the latter in the "Storage and USB" section the Settings menu. Open up the Google Play Store after these steps and effort the payment again.

Trouble #3 – Tracks missing on telephone only available on spider web role player

Some users have plant that tracks that have been downloaded on the web player don't show up on their smartphones.

Potential solutions:

  • In that location is a simple workaround to ready this. In the Settings carte du jour, become to Apps or Application Manager, search for Google Play Music. So tap on "Storage" and then press "Clear Cache." On some devices, you may find this under the "Storage and USB" section in the Settings menu. Restart the device, and so open the Play Music app and all your music should now be available.

Problem #4 – Songs not uploading

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You may accept come beyond some problems with uploading songs to the Music Manager from your own collection.

Potential solutions:

  • Outset, make sure that the sound yous are trying to upload is of a supported format. Supported formats include MP3, AAC (.m4a), WMA, FLAC, OGG, ALAC (.m4a), and DRM protected AAC (.m4p). Some music file types like WAV are not supported.
  • If songs aren't uploading, brand sure that the library isn't full. Currently, y'all tin upload up to fifty,000 songs to your library. If you lot have gone by that, your just option volition be to delete another tracks to make room for new ones.
  • Some users get an error message asking them to log in to Google Chrome when using the web-based Music Director, fifty-fifty if they are already logged in. Simply logging out and logging back in to Chrome seems to exercise the trick here.

Trouble #5 – Downloaded stations are not playing

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Many users take found that downloaded stations are no longer playing when the device is in "play downloaded music only" mode. Downloaded playlists and songs seem to play as expected though. This is ane of the Google Play Music problems that affected users a couple of years ago, just seems to have made an unfortunate return now.

Potential solutions:

  • Make sure you don't accept the "stream but on Wi-Fi" turned on and enable streaming over mobile data. Even though the point of downloaded stations is to play music offline, even having this feature enabled seems to terminate downloaded stations from playing if not on Wi-Fi. You can also plow on the option once again once the station yous have downloaded starts playing.
  • Reporting this outcome helped the last time around, so make sure that you submit a bug report. A futurity update should hopefully resolve this problem once over again.

Problem #half-dozen – 2-Factor authentication causing bug with logging in to the Music Director

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Many users have institute that they cannot log in to the Music Managing director because they have 2-factor authentication enabled for their Google business relationship. The prompt that is supposed to appear on your phone does not.

Potential solutions:

  • When going through the 2-gene authentication process when trying to log in, select "try another way to log in." You can now use either the "get a text message with a verification code" or "become a verification code from the Google authenticator app" options. Both seem to work. However, go on in mind that multiple attempts may be required with both before it does work.
  • Earlier going through the pace above, you may also have to add your credit card information to your Google account. You won't get charged and this is probable required to verify your country of residence. Doing this seems to do the trick for virtually users.

Trouble #7 – Issues where the but option is to wait for an official update

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In that location are some issues that users have meet where the generic fixes don't seem to piece of work at all, and the only option left is to await for an official update for the Google Play Music app.

  • Music will non sync to the telephone – Quite a few users accept found that music that has been uploaded to Google Play Music from a figurer does not sync with the phone. Standard fixes like clearing the app enshroud, refreshing the library, and checking sync settings haven't washed the trick.
  • Cannot apply Google Play Music and Youtube Crimson at the same fourth dimension – Users take found that when using the same account, they cannot use Google Play Music and Youtube Red, even on different devices, at the same time. The official word is that there is a streaming limit, and that users tin can only stream from one service at a time. The just selection hither is to continue to send feedback to Google and hopefully this is something that will be addressed in the time to come.
  • Chromecast issues – While there have been multiple updates to accost casting problems, some users are yet facing problems when information technology comes to using Google Play Music with Chromecast.
  • Casting to Google Home devices – Casting issues behave on to Google Dwelling devices likewise. Many users take found that they are unable to bandage music to their smart dwelling device
  • "Browse Channel" selection non working – Some users have found that the "browse channel" feature is no longer available on their app. This issue is particularly prevalent in regions outside the U.South. Patently, Google decided to remove this feature in different countries based on low usage. Some users have been able to get it dorsum by submitting a ticket only many are still waiting for an official update to bring this feature back.
  • Getting the "playback paused considering you are listening on another device" bulletin – This is condign ane of the more common Google Play Music problems that users are coming across. Despite having a GPM family plan and using different accounts, when i user on the family programme starts listening to music on some other device, the chief user gets the mistake message higher up.

So, there you lot take information technology for this roundup of some common bug faced by Google Play Music users, and potential solutions and workarounds to accost them. If you accept come across whatever other problems, practice allow us know in the comments section below, and we'll try our best to find a prepare for y'all.

Read Next: How to utilize Google Play Music

Don't let this small list of issues deter you lot from taking full advantage of Google Play Music. Nearly of these issues have simple workarounds, and given that it is a Google app, you can expect regular software updates that will proceed to improve the experience.

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Source: https://www.androidauthority.com/problems-google-play-music-fix-745605/

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